Payroll Client Manager

Office Angels Preston are currently recruiting for a Payroll Client Manager to join their friendly Accounts team based in Preston. They require someone to look after a range of payrolls and contribute to the firm's aim to offer an accurate and quality service. You will be managing a portfolio of clients with the ability to deliver a quality service on a timely basis and helping and encouraging staff in development.


This is a full time permanent opportunity with amazing company prospects...


Key responsibilities include:



  • To co-ordinate compliance, service delivery and ensure that the information is collected in the most efficient manner, timetabling work wherever possible to suit the needs of the client and ensure that compliance deadlines are met.

  • To identify opportunities for providing other relevant services.

  • To maintain accurate and up to date client records on the internal database.

  • To produce file notes of any client meetings or telephone calls and circulate, as appropriate, to other staff members responsible for the client.

  • To report any client dissatisfaction immediately via the Payroll Client Services module and/or the complaints procedure.

  • To ensure that clients receive notices in a timely manner and bring any problems to the Team Leader's attention immediately.

  • To communicate the firm's values and objectives both externally and internally in a positive and motivational manner.

  • To liaise with staff in other departments where applicable to ensure a complete and prompt service for clients.



The role entails:



  • Processing payrolls in accordance with departmental procedures and legislation.

  • Managing the submission of client payroll data and liaise with clients to ensure submission deadlines are met.

  • Issuing payslips, summary reports and PAYE information to clients.

  • Dealing with BACS and electronic banking of salaries alongside maternity, paternity and adoption pay administration.

  • SSP administration (including the completion of SSP1 forms).

  • User reports for pension scheme data.

  • Auto Enrolment provisions and liaison with HMRC.

  • Setting up of new payrolls on appropriate software.

  • Technically compliant and gives due consideration to risk.

  • Dealing with ad-hoc payroll queries from clients and staff.



The ideal candidate will:



  • Have the ability to build relationships internally across departments and externally.

  • Work as a team and consider the needs of the whole department.

  • Be a positive influence within the team and deal with problems/issues constructively.

  • Plan effective use of time and consistently meet deadlines.

  • Good communication skills, both written and verbal.

  • Demonstrate attention to detail.

  • Good IT skills, including Microsoft Word and Excel.



This role is a full time permanent position.


Monday - Friday 9:00am - 4:30pm


WFH flexibility


Salary - £21,000 - £22,000 (dependent on candidate experience)


ASAP start date


Excellent company benefits!!


If you have previous Payroll Client Managing experience and are looking for your next move, please contact Office Angels Preston today!



By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond!


Office Angels Preston cover the following locations: Blackpool North, Blackpool South, Fleetwood, The Fylde Coast, Blackburn, Burnley, Longridge, Chorley, Leyland, Bamber Bridge, Walton Summit and Preston. We also cover sought Preston to Wigan, Skelmesdale, Southport and Liverpool areas


Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 72 hrs please assume that you have not been successful on this occasion and your CV will be kept on record for future positions


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alexandra Holt