Patient Coordinator

Job Title: Patient Coordinator - Temp

Salary: £8.92 per hour

Hours: Monday to Friday 8:00am - 6:00pm

Location: Plymouth

Office Angels are currently recruiting for a large public sector client who are looking for a patient coordinator. This is a temporary role, office based and due to start asap.

Please note this role will involve vetting due to the nature of the client. Candidates with an existing enhanced DBS are encouraged to apply.

Your Key Responsibilities will include but are not limited to:

  • Must be capable and confident to act as the only administrative point of contact at particular times

  • Be the first point of contact for most patients with the practice and will project a positive and friendly image to patients, visitors and stakeholders

  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

  • Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

  • Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of administrative support to clinical staff and other members of the practice team

  • Receive incoming phone calls and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional

  • Making outgoing phone calls to patients and services to arrange appointments for the benefit of the patient

Professional skills, Experience and Attributes Required:

  • Previous experience in a customer service/administrative role

  • Strong communication skills required

  • The ability to develop and maintain excellent working relationships

  • Intermediate IT skills - Word processing, Spreadsheets, Databases, Emails and Web

  • Ability to manage multiple priorities

  • Structured, organised, methodical and diligent

  • Current enhance DBS (desirable)

Please apply today with your up to date CV

The Small Print

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Chloe Singleton