Parts Advisor

If progression, stability, and a great team are your top 3 priorities when job searching for a job then now is the time to secure a role with my client. Throughout the pandemic, the group has supported the logistics industry massively by keeping commercial vehicles moving. They specialise in the sales, service, and maintenance of a variety of commercial vehicles.

Due to a period of growth, The Group is currently looking for an experienced Commercial Parts Advisor to join their Aylesford Office which includes 4 Parts Advisors and an Admin support. Duties for the role include but are not limited to:

  • Answering high volume customer and client queries about part

  • Using vehicle schematics/technical drawings to locate parts and advise on suitable replacements

  • Quoting the customer on 2 suitable parts and calculating cost

  • Purchasing the correct part on behalf of the customer from approved suppliers

  • Liaising with the customer to organise delivery, collection, or transfer to workshop

  • Identifying up-sell opportunities to increase revenue

  • Process orders via company GMS system

To be successful in this role it is essential that you have the following experience/ skills:

  • Logical vehicle knowledge to understand and identify the correct part for a customer

  • Excellent customer service and communication skills

  • Confidence to up-sell and expand purchases

  • Previous commercial experience would be advantageous

  • Ability to work well in a pressurised environment

The Parts team work on a 3-shift pattern:

Shift 1: Monday to Friday 6am-3:30pm
Shift 2: Monday to Friday 8am-5pm
Shift 3: Monday to Friday 12pm-10pm + pay supplement

Weekend work is also available as overtime.

Salary: £26k + overtime
Benefits: 20 days annual leave + 8 bank holidays (increasing with length of service), career progression within the group, NEST auto enrol pension scheme, social events

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Chloe Kingston