Partner Operations Manager

  • Location
    London, Greater London
  • Category
    Manufacturing - Operations Manager
  • Contract Type
  • Salary
    £ 50000 - £ 65000 / Year
  • OrganizationType

Are you an expert Operations Manager with exceptional analytical and communication skills?

Want to work for an incredibly well known and respected business?

Our client is offering competitive salary, AMAZING benefits, and the chance to be part of a great team!!

Our client is looking for a talented Partner Operations Manager to join our dynamic team and help them to scale their business to the next level as they go through a new period of growth. Our client is dedicated to making a positive impact on the environment by providing sustainable waste management solutions.

If you are a self-motivated, proactive individual with a proven track record in subcontracting and want to be a part of a team that is truly making a difference in the world, we want to hear from you!

JOB TITLE: Partner Operations Manager

COMPANY: Environmental Support Services

CONTRACT: Permanent


LOCATION: London, hybrid

SALARY: £50,000 - £60,000 basic salary with OTE of £75,000 - £90,000!!!

BENEFITS: Paid annual leave, pension, Enhanced maternity/paternity scheme, Regular company events, Employee recognition, 25 days holiday (plus bank holidays) as well as an extra day for each year of service; £60 a month allowance to spend on yourself any way you want!

CULTURE: Passionate and innovative organisation with excellent team morale. Friendly, motivated, and incredibly supportive environment with a really cool and fun company culture


  • Effectively manage a team of three supply chain executives by setting goals and targets that align with the departments and business objectives.

  • Improve processes for efficiency and automation, leading to better customer experience and lower operational costs.

  • Collaborate with the tech team to improve customer experience and efficiency through technology upgrades, such as our Supplier App.

  • Report supply chain performance to SMT and Board, including key metrics and KPI analysis.

  • Foster strong relationships between the client and its suppliers to provide excellent customer service and commercial arrangements, including pricing, contracts, and SLAs.

  • Establish relationships with key suppliers, meet with them on a regular basis, and assess their performance using KPIs.

  • Identify new supplier partners to enhance customer service, expand recycling options, and improve commercial performance.

  • Ensure 100% compliance with the company's safety, quality, and environmental standards across our supplier base.

  • Support new business and account management teams in turning around competitive and sustainable commercials and terms for new sub-contracted service lines quickly.

  • Understand the industry, key players, and recycling services; build relationships with industry partners + attend events to grow your network.

  • Overall performance and compliance with waste services: To ensure that service levels and margins are delivered in accordance with specified KPIs. To review internal processes to better serve our clients.

  • Develop relationships with waste service providers: Develop strong working relationships to negotiate competitive pricing, contracts, and supply agreements.

  • Administrative support for subcontracting: To generate monthly reports for SMT and track progress against divisional targets.

  • Manage all supplier documentation.


  • Experience in an Operations Manager role managing contracts and sub-contractor relationships

  • The ability to negotiate and really drive supplier relationships

  • Excellent analytical abilities.

  • Strong interpersonal abilities, the capacity to operate independently and cooperatively in a team setting, and the capacity to forge lasting professional connections.

  • Strong time management, multitasking, organisation, and follow-up abilities.

  • Experience of leading and motivating a team.

Please do give OA Executive a call on 0207 015 2425, or email if you are interested in hearing more.

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To speak to a recruitment expert please contact Rebecca Barrett