Part Time Service Coordinator

  • Location
    Birmingham, West Midlands
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • Salary
    £ 11 - £ 12 / Hourly
  • OrganizationType

Job role: Part Time Service Coordinator

Job Type: Temporary Contract, up to 5 months

Location: Birmingham

Pay Rate: £11.00 - £12.00 per hour (DOE)

Working Hours: 20 - 25 hours per week (hours can be completed across 5 days or 3 days)

Office Angels have a fantastic opportunity to work as Part Time Service Coordinator for a manufacturing and package company based in Birmingham. Your main role will be assisting the Service Manager in maintaining and carrying out all aspects of the Company's Service operations.

Duties/Responsibilities include:

  • Raising and processing quotes

  • Managing incoming calls from Customers

  • Providing administrative support using a range of software

  • Dealing with customer queries promptly and in a professional manner

  • Implementing and maintaining customer information records

  • Operating and maintaining invoices

  • Follow up on Service offers made to customers

  • Managing the Service planning system for allocation, monitoring and control of Service Department resources

  • Handling complaints and providing appropriate solutions

  • Working closely with the Service Manager to ensure smooth operation of all service matters

Experience/ Skills include:

  • Proven customer support experience

  • Strong phone contact handling skills and active listening

  • Knowledge of office systems and procedures

  • Attention to detail and problem solving

  • Excellent written and verbal communication skills

  • Good IT skills, including knowledge of a range of software packages (Excel and Sage essential)

  • Ability to work on your own initiative

  • Flexibility and adaptability

If you meet the criteria for this role then please apply NOW! An immediate start is available for the successful candidate.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Anraj Srah