Part Time German Customer Service Administrator

  • Location
    Blaydon-On-Tyne, Tyne And Wear
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Temporary contract
  • Salary
  • OrganizationType

Do you speak fluent German? Are you a people person and looking to join a fast-growing, successful and dynamic organisation?

Office Angels are currently recruiting for a German Customer Service Administrator on a part time basis to join our client, who are based close to Longbenton on a temporary contract.

  • Hourly rate: £10.00ph paid on a weekly basis through Office Angels

  • Location: Longbenton

  • Hours of work: Monday 9am-5pm Tuesday - Friday 9am-12:30pm

  • Start date: ASAP

This role is a temporary contract for approximately 3-4 months, however, could continue longer thereafter for the right candidate. You must be comfortable with temporary work and available to start this role in August 2022.

Key duties:

  • Validate submissions in line with business requirements

  • Provide phone and email support for customer queries following the guidelines issued to ensure all queries are dealt with quickly, professionally and efficiently

  • Manage customer queries, concerns and customer expectations in accordance with our guidelines and client service level agreements

  • Manage effective communication and coordination between team members

Skills required:

  • Customer resolution experience

  • Fluent in German and English

  • Ability to advise customers on platform usage - training provided

  • Good command of verbal and written English

  • Good time management skills

  • Highly organised and good at multitasking with the ability to prioritise workload and requirements

  • Day to day use of Microsoft Office, Outlook, Word, Excel and SharePoint

Here are just some of the benefits you can expect while working on behalf of Office Angels:

  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after

  • Access to discount vouchers with many high street brands

  • Eye care vouchers

  • Weekly pay

  • Pension scheme option (with employer contributions)

  • 28 days paid annual leave (Based on a weekly accrual)

If you are interested in the position, available to start work immediately and have the relevant experience then please apply NOW!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rachel Todhunter