Order Processor/Administrator

  • Location
    Luton, Bedfordshire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Permanent
  • Salary
    Β£ 25000 - Β£ 28000 / Year
  • OrganizationType
    Home/Office

🌟 Order Processor/Administrator 🌟


πŸ‘‹ Join our client's dynamic team as an Order Processor/Sales Order Administrator. As a leading provider of consumer electronics accessories in Europe, our client takes pride in delivering clever concepts and innovative solutions that add value to businesses. With a diverse portfolio and a strong focus on customer satisfaction, they are dedicated to providing exceptional technology accessory solutions.


πŸ“Location: Luton


πŸ’° Salary: Β£25,000 - Β£28,000


⌚ Working hours: Monday - Thursday 8.30am-5pm, Friday 8.30am-4pm


🌈 BENEFITS:



  • 25 days annual leave + Bank holidays

  • Hybrid working

  • Auto-Enrolment Pension Scheme

  • Free on-site parking


✨ THE ROLE:


As a Sales Order Administrator, you will play a vital role in supporting our client's sales team and ensuring the smooth operation of their sales processes. You will be responsible for accurately processing orders, dealing with customer queries, and providing administrative support through email, phone, and online platforms. Your attention to detail, adaptability, problem-solving skills, and ability to work both independently and as part of a small team will be crucial to your success in this role.


πŸ” KEY RESPONSIBILITIES:



  • Process incoming orders using Sage 200, ensuring accuracy and timeliness

  • Book delivery slots and provide dispatch and tracking details to customers

  • Liaise with sales managers on stock, pricing, sample requests, and delivery enquiries

  • Be the first point of contact for customer queries via phone and email

  • Provide technical assistance and support to customers and end-users

  • Perform general office duties such as updating stock lists, running reports, and assisting with projects


πŸ’Ό CANDIDATE REQUIREMENTS:



  • Previous experience in order processing and customer service

  • Strong multitasking skills and ownership of workload

  • Must be able to do V-Lookups, Formulas, and Pivot Tables in Excel

  • Excellent attention to detail and organisational skills


Apply now for this great opportunity, or if you have any further questions then please call Fiona on 01923 255626.


Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Fiona Yule