Order Processing Administrator

We are recruiting for this role during this challenging time however our client is able to adhere to all policies related to Covid 19 to ensure the well-being of all their employees


We are recruiting for an experienced Order Processing Administrator to work in Leicester to be part of a small team where career development is there for the right candidate, our client can offer flexibility when it comes to hours either 9am - 5.30pm or 8am - 4.30pm and our client is going from strength to strength


As the Order Processing Administrator we are looking for the following


To drive the standard in customer service levels through the efficiency of the administration function.


To take ownership and responsibility for managing the effective administration of processes and procedures for the supply of our products to major retail customers.


To maximise the level of service within the business to provide exemplary service levels to customers.



As the Order Processing Administrator you key responsibilities are listed below.


Ensure efficient processing of customer orders.


Manage to their satisfaction the high service level expectations of our customers.


In conjunction with the Account Manager, manage the cordial relationships with staff in customers designated departments.


Ensure Customer enquiries and queries are dealt with accurately, effectively and within reasonable time frames.


Liaise with our internal departments to ensure the process is achieving the required customer service level standard.


Assist and support the Account Managers in the management of the customer business and relationship.


Maintain a pivotal role in the supply chain as the stock provider for major customers



To be successful as the Order Processing Administrator


You must have processed orders before.


Be a self-manager of multiple resources able to draw on experience in handling diverse tasks throughout the process.


A good communicator at all levels through all mediums, written, verbal, video and face to face.


An excellent manager of processes with attention to detail and a strong analytical approach.



Once successful in the role of Order Processing Administrator you will receive the following benefits, free parking, career development, flexible working hours, yearly salary reviews, regular performance reviews and holidays



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Michelle Jackson