Operations Coordinator - Up to 33K DOE

  • Location
    Crawley, West Sussex
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
  • OrganizationType

JOB TITLE: Operations Administrator

LOCATION: Crawley - On-site & Free parking

HOURS: Monday - Friday, 8am - 5pm

SALARY: £28, 000 - £33,000 per annum

Office Angels are seeking a talented individual to join our clients team as an Operations Coordinator, where you'll play a crucial role in managing the relationships with stakeholders, carrying out various tasks in Customer Service, Administration and Operations.

If you thrive in a fast-paced environment and enjoy a role that includes variety and the opportunity to make a difference to the Business then i want to hear from you!

About your new role:

  • Oversee day-to-day logistics, ensuring smooth order processing from start to finish

  • Handle various orders and enquiries

  • Maintain detailed records of orders, including job details, pricing, specifications, and delivery requirements

  • Act as the primary point of contact for both new and existing customers, managing schedule changes and addressing concerns

  • Communicate with customers and suppliers via email and phone to resolve issues promptly

  • Utilise knowledge of services to up-sell to customers when appropriate

  • Provide solutions to customer problems and collaborate with the Operations Manager on proposals and quotes

  • Follow up with customers to ensure satisfaction and maintain strong relationships

  • Prioritise excellent Customer Service at all times

About you:

  • Experience of working in a similar role for 1-2 years

  • Desirable experience in the Utilities industry however can be trained

  • Must be a great team player

  • IT Skills: previous experience with CRM systems is desirable & must have experience in Microsoft Packages

  • Methodical and excellent attention to detail

Next Steps:

  • Please apply today with your up-to-date CV and contact details

  • If you have trouble uploading your CV, please email it to brighton@office-angels.com and put the job title as the subject

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alice Holden