Operations Administrator


Operations Administrator


Administration & Operations Division


Permanent full time (37.5 x ours a week)


Monday - Friday


Hybrid role - mix of remote home based & office working


Based in Weybridge


Salary: up to £25,000 depending on experience


Are you looking for a new Administrator role, working for a fun and dynamic software company in the exciting world of broadcasting? A unique company is looking for a hard working and experienced Administrator to join their operations team. The role is key to supporting the operational objectives of the Company. The Administration team's purpose is to support the smooth running of the delivery of projects and support obligations and to support the platform of the business. This includes, for example, being a first touchpoint with customers, keeping the office spaces running smoothly and ensuring shipments arrive at customer sites at the right time. The role will report into the Senior Operations Administrator to support the running of the company-wide function, working closely with other Operations departments, Sales and Marketing, Finance, HR and Research and Development.



The company supports the opportunity to work from home for the majority of the working week, allowing flexibility. If you have a positive approach and the right skills this role could be a dream match for your future role!


Role & Responsibilities:



  • Answer & direct incoming telephone calls efficiently in a professional & friendly manner, taking accurate messages when necessary.

  • Act as first point of contact for customers, visitors & suppliers.

  • Ensure phones and door calls are covered at all times.

  • Helping administer the phone system (new users, diverts, leavers).

  • Supporting the collection of reporting data and compiling reports.

  • Sort & distribute post and organise outgoing post.

  • Deal with goods in/deliveries.

  • Bookings - taxis, couriers, conference rooms, hot desks.

  • Sourcing training.

  • Shipments - arranging shipments in & out of the UK, preparing relevant shipping documentation.

  • Purchase orders - ordering of office supplies, project equipment, etc.

  • Complete monthly credit card expenses.

  • Raise & process support contract RMA's.

  • Ensure all communal areas (reception, kitchen & break-out areas) are kept tidy & presentable at all times.

  • General admin - filing, photocopying, writing and sending letters & emails.

  • Draw up loan agreements & NDA's.

  • Enter project info on internal systems.

  • Follow up on customer training.

  • Maintain the company asset register.

  • Organise company meetings & events.

  • Ensure office documents and filing system are kept up-to-date.

  • Supporting the onboarding of new starters, including support with shipping IT equipment to the new starter's home address (both UK and internationally).

  • Supporting the leaver process, including support with return of IT equipment.

  • Engagement with business park committee and communication.


Experience & Qualifications required:



  • Prior administration experience.

  • Experience with purchasing, logistics and handling different INCOTERMS.

  • Process driven.

  • Proficient in Microsoft Office programs (Outlook, Word, Excel, Visio).

  • Strong attention to detail.

  • Excellent communication skills, including a high standard of written and spoken English.

  • A second European language is desirable.

  • Strong organisational skills; ability to multitask and manage workload effectively.

  • Strong interpersonal skills.

  • Experience of working in a collaborative environment.

  • Facilities experience is desirable but not a requirement.

  • An awareness of GDPR legislation in handling sensitive and/or personal customer and employee data.


Benefits:



  • Pension scheme

  • Life insurance

  • Income Protection Insurance, cycle to work scheme and a share incentive plan scheme.

  • A friendly and supportive working environment with real opportunities to excel and make a difference.


If this sounds like an opportunity you are interested in and you meet the requirements outlined above, please submit your application ASAP to melanie.randall@office-angels.com. If you require more information about the role, please ring our Staines branch on 01784 460981.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Melanie Randall