Operations Administrator

  • Location
    Liphook, Hampshire
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £ 21000 - £ 22000 / Year
  • OrganizationType
    Office

Operations Administrator


Salary: £22,000pa


Benefits



  • 25 days holiday plus bank holidays

  • Work in a beautiful, converted manor house in rural Hampshire with vast grounds complete with its own lake and orchard

  • Free onsite parking

  • No weekend or evening work

  • Wide range of benefits including discounts on everyday purchases, free 24/7 GP service and more

  • Fun - through annual staff away-day, Christmas party and opportunities to socialise with other like-minded and passionate individuals throughout the year


Liphook - with Free on-site parking / Close to the train station


Monday to Friday


Start date: ASAP!


Overview



We are recruiting for an exciting opportunity to make a real difference in helping our client communicate with their customers. You'll be a crucial part of the Operations team - linking up all the customer-affecting activity across the business and making sure they keep their customers updated.


It could be a dream fit for somebody with a real passion for data and detail. You will need to feel energised by working at speed and with competing deadlines, whilst communicating effectively across teams to deliver an outstanding customer experience.


The Role



  • Communicating in bulk to our clients about important updates

  • Identifying the need to book additional lessons or give credit and refunds to clients where required

  • Reviewing high volumes of customer data within our CRM

  • Work closely with our Customer Service team to provide timely communications to our parents

  • Support the Marketing department in processing campaigns

  • Maintain an accurate record of communication via our systems

  • Support the Operations department in additional ad-hoc administrative and operational tasks throughout the year


Skills and Experience



  • Confident reviewing, re-cutting, and organising large volumes of data

  • Organised with high attention to detail

  • Exceptional administrative skills

  • A positive and enthusiastic approach to work

  • Passionate about helping our customers and your team

  • Strong IT skills

  • Experience working with Microsoft Excel (essential)

  • Experience working with Mailchimp (preferred)


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Annie Hollidge