On Demand Coordinator




JOB TITLE: Works Administrator/Coordinator


LOCATION: Honiton


SALARY: £23,000 plus bonus


BENEFITS 25 days holiday plus Bank Holidays ,Up to 10% Bonus, 6% Contributory Pension from Company


HOURS: 8.00am-5.00pm Monday-Friday


THE COMPANY: Friendly, down to earth, supportive and progressive telecommunications company who really value their employees and provide fantastic training.


THE ROLE: The key focus of this role is to provide administrative support to the On Demand Department, developing and providing information to the On Boarding case handlers. You will be building relationships with all our internal and external parties, coordinating with our contractors and Construction team ensuring we are meeting daily completion rates.


Key duties will include:



  • Identify foreseeable project risks and initiate appropriate mitigation measures, keeping Construction team informed at all times

  • Taking ownership of non-fluid task from our Surveyors.

  • Liaise with subcontractors and multiple departments.

  • Provide constructive feedback and support the team members on day-to-day duties

  • Process all updates and report in a timely manner.

  • Provide telephone and system support as and when required

  • Working on various computer systems - multi tasking

  • Promoting improvements on safety in line with the objectives set by the Safety Manager

  • Providing general administrative support to the team as required

  • Assisting field based operatives with desked based knowledge to improve build quality.

  • Manage defect reworks on a daily basis.

  • Coordinating start to finish On Demand build activities.

  • Carry out re-calling and customer appointment confirmations

  • Raising, modifying and validating permits with local authorities

  • Produce noticing status reports; manage defect reworks on a weekly basis to management






We would love to hear from candidates who have:



  • 2+ years of administration experience preferred

  • Advanced Microsoft Office (Word, Excel, PowerPoint,) skills

  • Confident and proficient with technology

  • Previous knowledge of construction industry would be an asset

  • GCSE Math's & English passes

  • Excellent written and verbal communication skills

  • Excellent people skills and telephone manner

  • A team player

  • Reactive thinking - day to day activity changes regularly

  • Detail oriented and analytical

  • Thrives in a multi-tasking environment and can adjust priorities on-the-fly


If this sounds like you or you would like to find out more please either apply online , email your CV to Vicky.williams@office-angels.com or call 01392 426200 to speak to Vicky and discuss the role in more detail.










Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Evie Middleton