Temporary Service Coordinator

  • Location
    Maldon, Essex
  • Category
    Office and Secretarial - Administrator
  • Contract Type
  • Industry
  • External Reference
  • Salary

Temporary Service Coordinator
£10 per hour
Maldon, Essex
Monday-Friday, 8:30am-5pm

*This is a temporary role with the potential to go permanent - permanent salary would be £24,000 per annum *

Benefits: free on-site parking, dress down Fridays, flexible working on Fridays, newly built office, friendly team

My client, a highly successful business based in Maldon are currently seeking an experienced Service Coordinator to join their team on a temporary to permanent basis.

Duties include:

  • Respond to emails / phone calls for service & warranty requests.

  • Arrange service visits with the client and engineer

  • Issue service visit reports & quotes within 48 hrs

  • Update customers records

  • Keep service contracts up to date

  • Raise sales invoices and proformas

  • Arrange service works / call-outs dependant on contractual response times, urgency and customer location

  • Issue engineers with information prior to their visit - previous reports / information

  • Keep customers up to date with activities / actions

  • Sending quotes with lead times on the parts

  • Obtaining purchase orders from customers

  • Advise customers of work / account status & parts ETA

  • Scheduling engineers and confirming back to the customer

  • Liaise with Spare Parts Coordinator / Purchasing to ensure the part has been ordered and dispatched for the agreed date

  • Chasing service engineers for completed service reports & issue to customers.

  • Raise service visit invoice for customers

  • Monitor service activities for return visits required

  • Take spares enquiries via email / telephone / post

  • Administration within the department team as and when required

If this sounds like an ideal role for you then please do not hesitate to contact us. We would be delighted to receive your CV.

To confirm your identity, you will be required to bring your passport with you when registering. Registration takes approximately 1 hour 45 minutes.

If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV, however, please note that only successful applicants will be contacted.

If you do not live in the local area please let know what your plans for relocation are.

Please only submit CVs in word format, preferably with no headers, footers or text boxes.

Office Angels are an equal opportunities employer' and confirm Office Angels are an Employment Business (short term/contracts) or Recruitment Agency (perms).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Hayley Sanderson