Social Media Agent

  • Location
    London, Greater London
  • Category
    Office and Secretarial - Administrator
  • Contract Type
    Permanent
  • Industry
    Marketing & Advertising
  • External Reference
    JD/SDR/2009
  • Salary
    £21,000.00/Year

** Exciting opportunity for an experienced Social Media Agent to join a leading online hospitality company **


JOB ROLE: Social Media Agent


JOB TYPE: Permanent


COMPANY: Online hospitality


HOURS: 8am- 11.30pm - this is Monday to Sunday - you'll be rota'd accordingly to cover these shifts with your Team Leader colleagues



SALARY: £21,000


LOCATION: City, London


CULTURE: Fast-paced, sociable


DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO:



  • Answer customer support phone

  • Monitoring social media platforms

  • Formulating social media responses to resolved customer complaints and queries

  • Investigating issues

  • Responding to complaints via customer support

  • Ensure all complaints are resolved efficiently & effectively

  • Being positive and providing high customer service standards and targets


SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:



  • Fluent English and Spanish reading and writing

  • Previous customer service experience is essential

  • Good team player

  • Able to work with diligence at fast pace

  • Strong communication skills

  • Maintaining excellent attendance and timekeeping standards

  • Social media savvy

  • Strong written and verbal communication skills


Advertised by Office Angels Oxford Street Branch. I you would like to apply for this role then please EMAIL your CV to jodie.lea@office-angels.com quoting reference: JD/SDR/2009


Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted.



For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Jodie Drayan