French Speaking - Customer Support Admin

  • Location
    Bradford, West Yorkshire
  • Category
    Office and Secretarial - Sales Administrator
  • Contract Type
    Permanent
  • Industry
    Administration
  • External Reference
    JN-062019-75128
  • Salary
    18000 £ - 20000 £ / Year

Role: French Speaking - Customer Service Advisor


Location: Birkenshaw


Salary: £18,000 - £20,000 (Depending on Experience)


Hours: Full Time 08:30 - 17:00



Are you fluent in French? Do you have experience working within a busy customer service environment? Are you an enthusiastic and driven individual, capable of providing excellent customer service with empathy and professionalism? If so then we have a fantastic opportunity with a highly successful company based in Birkenshaw.



Duties:




  • Point of contact for all customers via telephone and email

  • Process a high volume of sales orders

  • Internal and External enquiries regarding stock items



  • Ensuring that all information is relevant and accurate when taking orders

  • Contact clients to find missing information

  • Liaise with other internal departments and customers

  • Oversee sales inbox and organise own inbox

  • Respond to all customer queries within a timely manner




Experience:




  • Must be fluent in English and French, both verbal and written

  • Enthusiastic and an excellent team player

  • Confident on Microsoft packages such as word and excel

  • Excellent telephone manner

  • Work accurately and efficiently under pressure





If you have the necessary experience and you would like to apply for this role, please submit your details online for consideration.



You will be contacted within 48 hours if your details have been shortlisted for this role.



Office Angels is an Equal Opportunities Employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Zoe Cole