Customer Service Support Executive

  • Location
    Swindon, Wiltshire
  • Category
    Office and Secretarial - Administration Manager
  • Contract Type
  • Industry
  • External Reference
  • Salary
    24000 £ - 27000 £ / Year

Assist in establishing working procedures

Manage the pre- and post sales quotations and orders

Co-ordinate technical communications from customers, BDMs and the Project Management team to enable successful delivery of complex product implementations

Assist BDMs in the completion of quotations, PQQ's, tenders, technical specifications plus any other appropriate commercial documentation

Be point of customer contact for complaint escalation and co-ordinate appropriate escalation and response

Liaise between Service Engineers, area Customer Support Advisors and Customers regarding expectations

Maintain accuracy and completeness of CRM system

Ability to use MS Outlook, MS Excel, essential. MS Word and MS PowerPoint are desirable.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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