Customer Service Support Executive

  • Location
    Swindon, Wiltshire
  • Category
    Office and Secretarial - Administration Manager
  • Contract Type
    Permanent
  • Industry
    Administration
  • External Reference
    JN-102019-96874
  • Salary
    24000 £ - 27000 £ / Year


Assist in establishing working procedures


Manage the pre- and post sales quotations and orders


Co-ordinate technical communications from customers, BDMs and the Project Management team to enable successful delivery of complex product implementations


Assist BDMs in the completion of quotations, PQQ's, tenders, technical specifications plus any other appropriate commercial documentation


Be point of customer contact for complaint escalation and co-ordinate appropriate escalation and response


Liaise between Service Engineers, area Customer Support Advisors and Customers regarding expectations


Maintain accuracy and completeness of CRM system


Ability to use MS Outlook, MS Excel, essential. MS Word and MS PowerPoint are desirable.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Kath Curr