Customer Service Advisor

  • Location
    Winchester, Hampshire
  • Category
    Office and Secretarial - Administrator
  • Contract Type
    Contractor
  • Industry
    Call Centre & Customer Services
  • External Reference
    JN-092019-93331
  • Salary
    £9.50/Hour

Are you seeking temporary work and would love to work for Office Angels? We can offer you an excellent benefits package including holiday pay, pension scheme, eye care vouchers, an employee assistance programme and perks at work!


Office Angels are currently seeking a confident and proactive Customer Service Advisor to join a leading Facilities Services company based in Winchester for 6 months. There is free parking on site and we are looking for someone to start immediately, who has previous customer service experience and is able to work well under pressure.


Key duties in this role will include:



  • Liaising and providing feedback to customers on the progress of jobs outstanding

  • Liaising with external contractors

  • Initial handling and logging of client requests via telephone or email

  • Relaying instructions to engineers and collating details of works in progress

  • Updating and maintaining records and ensuring all required documents are completed on the in-house system

  • Maintaining job processing categories

  • Raising purchase orders

  • Data entry


Experience required:



  • Excellent telephone manner and customer service skills

  • Experience within a similar customer service-based role

  • Keen eye for detail

  • Able to use their own initiative


If you feel you have the suitable skills and experience for this role, please click on the link to apply or to find out more, please call Alice on 023 8022 6670.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Alice Pooley