Customer Service Administrator

  • Location
    Cardiff, Cardiff
  • Category
    Office and Secretarial - Administrator
  • Contract Type
    Contractor
  • Industry
    Administration
  • External Reference
    JN-092019-94003
  • Salary
    9 £ - 10 £ / Hour

JOB TITLE: Customer Service Administrator


LOCATION: Cardiff City Centre


HOURS: 35 hours


SHIFTS: 9am-5pm


RATE: £10 per hour


DURATION: 12 months initially



Based in the Cardiff city centre, this is an excellent opportunity, for an individual looking to balance their strong administration skills, attention to detail and top-notch interpersonal skills!


On a day-to-day basis, you will be required to deal with a variety of customer requests and queries within the Bereavements team.


Skills Required:



  • High accuracy and attention to detail

  • Excellent communication skills, both written and oral over the phone

  • Must be a team player and have a natural instinct to be helpful within the team

  • Knowledge of Financial Services Industry advantageous but not essential

  • Be articulate with a professional telephone manner


We'd love to speak to candidates that are:



  • Competent working with CRM/workflow management systems

  • Efficient users of Microsoft Excel & Word - able to use simple formulas (auto sum) & format letter correspondence

  • Able to work on own initiative


Next steps:


Apply today, the client is looking for someone to interview and start immediately



Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.


Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Lucy Kneller