Customer Service Administrator

  • Location
    Alloa, Clackmannanshire
  • Category
    Office and Secretarial - Administrator
  • Contract Type
    Permanent
  • Industry
    Administration
  • External Reference
    VM/CC/CSA9
  • Salary
    17000 £ - 19000 £ / Year

Are you a Customer Service Superstar who enjoys problem solving?


Would you like to work for a company who takes their sustainability seriously?



If you are a natural communicator and you are ready for your next career challenge, we have a fantastic opportunity to work with a growing manufacturing company based in Alloa - Clackmannanshire. This location is easily commutable from Stirling or Falkirk areas.


Our client takes sustainability seriously and takes pride in making their manufacturing process as green as possible, for every tree that is cut down they plant a new one and considering how successful their business is that's a lot of trees!


Due to location it would be advantageous to have your own transport and hours of work are 9.00-5.30, Monday to Friday.



What will be expected of you:



  • Building relationships with clients and suppliers

  • Liaising with engineers and booking repairs

  • Dealing with incoming enquiries

  • Keeping in touch with existing clients

  • Processing customer orders by telephone, e-mail and various online platforms

  • Enthusiastic approach to helping with other areas of the business



Key Skills:



  • Proficiency in MS Word and Excel is essential

  • Problem solving

  • Diary Management

  • Excellent attention to detail

  • Team working with willingness to impart knowledge to others

  • Customer orientated attitude

  • Excellent customer service delivery experience

  • Good written and verbal communication skills

  • Solid administration experience



If you enjoy interaction with customers and have a desire to make your mark by delivering exceptional levels of service then this could be a perfect opportunity for you.


If you are interested in this role and wish to be considered please click apply!


This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.





Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Victoria McEwan