Customer Care Coordinator

  • Location
    Chelmsford, Essex
  • Category
    Office and Secretarial - Administrator
  • Contract Type
    Permanent
  • Industry
    Administration
  • External Reference
    EJ111019P
  • Salary
    22000 £ - 25000 £ / Year

Customer Care Coordinator


Mon-Fri 8am to 5pm


Salary £22,000 to £25,000


Chelmsford, Essex



*Excellent benefits including 25 days annual leave + Bank Holidays. generous pension, private health care & life insurance*


My client, a professional, successful and progressive business based in Chelmsford, is looking for a Customer Car Coordinator to join their busy team and oversee the running of the department.


Within this busy role, you will be responsible for:



  • Monitoring the customer service inbox

  • Preparing and issuing weekly defects reports

  • Liaising with technical department regarding defected materials

  • Co-ordinating and scheduling diaries

  • Working to SLA's and keeping customers updated

  • Ordering materials, processing POs and invoices

  • Dealing with complaints and escalating following the correct procedure

  • Ensuring Health & Safety regulations are adhered to


If this sounds like an ideal role for you then please do not hesitate to contact us. We would be delighted to receive your CV. To confirm your identity, you will be required to bring your passport with you when registering. Registration takes approximately 45 minutes.


If you are emailing you CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on. Thank you for taking the time to look at one of our vacancies.


We look forward to receiving your CV, however, please note that only successful applicants will be contacted. If you do not live in the local area please let know what your plans for relocation are.


Please only submit CVs in word format, preferably with no headers, footers or text boxes.


Office Angels are an equal opportunities employer and confirm Office Angels are an Employment Business (short term/contracts) or Recruitment Agency (perms).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Ellie Johnson