Claims Administrator

  • Location
    Basingstoke, Hampshire
  • Category
    Office and Secretarial - Administrator
  • Contract Type
    Permanent
  • Industry
    Administration
  • External Reference
    P987456
  • Salary
    21000 £ - 22000 £ / Year

Purpose of the Role


To competently provide administration duties within compliant guidelines.


To deal with consumer claims, meeting service standards in order to provide a speedy, fair and efficient service to the customers.


Skills and Knowledge Required


Technical knowledge to use Computer system competently


Technical knowledge & understanding of policy wording/T's & C's


Customer Service Skills


Good telephone techniques


Analytical and numerate


Responsibilities


Responsible for the investigation & processing of claims including claim reviews


Responsible for the administration of Theft, Accidental Damage, Screen & Warranty claims (maintaining policyholder records, both on file and the System)


Responsible for Data Processing/Post etc on a rota basis.


Responsible for liaising with policyholders regarding changes to address, policy details etc


Filing & general office duties

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Lucy Tucker