Billing Administrator

  • Location
    London, Greater London
  • Category
    Office and Secretarial - Administrator
  • Contract Type
  • Industry
  • External Reference
  • Salary
    26000 £ - 27000 £ / Year

JOB ROLE: Billing Administrator

HOURS: Full Time

SALARY: £26-£27k


BENEFITS: Pension Scheme, Opportunities for development


Our Chelsea Clinic is a highly specialised outpatient and day clinic treating privately-funded adults, adolescents and children with eating disorders, anxiety and depression.

What makes working for our administration team here in Chelsea a little different to your average department, is that we combine administrative and financial expertise with a caring and collaborative attitude towards work. This approach, combined with our drive to exceed expectations, enables us to work together effectively to provide the best experience for our patients.

We are currently looking for high calibre individuals who can combine financial expertise, analytical capabilities, and a caring mentality to join our Chelsea Clinic Team as a Billing Officer.


  • To ensure that patient accounts are billed accurately in a timely manner in line within the department targets and billing agreements,

  • Liaise with the Patient Finance Dept. regarding query and exception management.

  • Process and check for accuracy and adjust bills to clear queries in line with policies and agreements in place,

  • Liaise with the hospital teams, medical secretaries and consultants to ensure accurate data capture and ensure all relevant parties comply,

  • Liaise with the clinical coding team and the strategic project manager to identify potential growth points for the hospital,

  • Liaise with the IT team, to ensure service codes are mapped and set up on the SAP system, with Healthcode and with Insurers.

  • Manage the Petty Cash and ensure all payment receipts are recorded daily.

  • Deal with patient queries face to face, over the phone and via email.

  • Contribute to the strategic, operational and business development of the hospital. Comply with and complete audit requirements including escalation of non-compliance,

  • Act as a point of contact for process impacted billing and assist with debt related queries,

  • Manage self-pay accounts receivable,

  • Review billing and patient admin processes and change if necessary

  • Support and prepare payer audit

Due to the commitment to continuous improvement, it is likely that the post will evolve over time. These duties will be subject to regular review and any amendments will be made in consultation and agreement with the post holder.

In return we can offer you:

  • Competitive salary range.

  • Employer matched pension scheme.

  • The opportunity to develop your skills and expertise by working in a specialist environment alongside leading experts in mental health.

  • A chance to be at the forefront of best practice with our award-winning approach to quality outcome measurement.

  • Be part of new exciting projects to inspire and challenge you.

Our culture of world-class medical excellence is based around our five key values:

Accountable: Taking ownership of the things I say and do

Caring: Treating others as I would like to be treated

Collaborative: Working together to make a winning team

Courageous: Being proud to be different and challenge the norm

Determined: Seeing things through to meet and exceed expectations

If this company and position appeals to you then please apply your CV on-line

Office Angels are an equal opportunities employer

Office Angels are an Employment Business

Thank you for your interest in this role. All successful applications will be contacted within 5 working days. Due to the high volume of applications we receive we do ask for your patience to wait to hear from the consultant rather than to call us directly.

If you have not heard after 5 working days, then unfortunately we were unable to consider your application on this occasion.

Office Angels Oxford Circus branch look after roles in the following locations and all areas in between: Oxford Circus, Bond Street, Marble Arch, Marylebone, Mayfair, Baker Street, Edgware Road, Regents Park, St Johns Wood, Primrose Hill

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser:

To speak to a recruitment expert please contact Nikki Toumba