Audit Technician

  • Location
    West Malling, Kent
  • Category
    Office and Secretarial - Administrator
  • Contract Type
  • Industry
  • External Reference
  • Salary
    20000 £ - 25000 £ / Year

Audit Technician

Kings Hill

£20,000-£25,000 per annum

Benefits: 22 days holiday + BH (increasing yearly with length of service up to 28days), Private Medical Insurance, Pension, Perkbox, Discounted products, Cycle to work scheme, Free annual eye test, Company events and more!

40 hours per week on a 3-week rota, working 8 hours per day between 8AM and 8PM, including weekends and bank holidays

Office Angels have teamed up with this innovative, fast growing organisation based within Kings Hill, who are looking for an Audit Technician, to support the Audit team with all elements of cost containment. Including contact with customers and providers and audit of medical invoices, reporting to the Audit Team Leader

What are the responsibilities?

  • Auditing of medical invoices received

  • Review invoices for the appropriateness of the interventions in relation the medical condition and claim

  • Review the provider costs against what is usual and customary in the local country

  • Arrange payment of cost contained invoices

  • Contacting the customer to explain the cost containment process and provide reassurance

  • Correspond with the provider

  • To provide support to the assistance teams in managing live cases where medical facilities are failing to treat or demanding upfront payment, by liaising with the facility

  • Reporting poor / unethical practice to the appropriate authorities

  • Correspond with debt collectors and solicitors

  • Refer legal cases to senior management

  • To refer to a manager when any work falls outside their area of knowledge or expertise

What skills will you require?

  • Proven successful experience of customer service role (experience in medical assistance not essential)

  • Ability to work under pressure

  • Ability to be thorough and apply meticulous attention to detail

  • Ability to empathise with people in stressful circumstances

Apply online with your CV today for this exciting role; Managed by Office Angels - Tunbridge Wells. Contact 01892 614242 for further information or questions. Ask for Debbie or Sarah.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Sarah Jones