Office Administrator

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 22000 - £ 24000 / Year
  • OrganizationType

Role details and responsibilities:

  • Collecting balances from customers

  • Answering calls and liaising with Customer Service Manager

  • Managing customer data onto Excel spreadsheets

  • Emailing customers with information such as delivery schedules, product care emails

  • Preparing price lists

  • Checking invoices

  • Co-ordinate the full installation process from order to delivery

  • Assist the Operations Team Manager with managing operational routes

  • Manage the Vend Manager software system in relation to operations & service

  • Order equipment with manufacturers

  • Manage customer satisfaction throughout and post installation

  • Co-ordinate machine & product launches at new sites

  • Co-ordinate installations and logistics with the sales team

  • Keep machine pricing up to date on the server for the sales team

  • Manage the stock of parts for the field service team

  • Co-ordinate the ordering of new vehicles and vehicle returns

  • Excellent internal and external communication skills with a passion for customer service

  • Strong knowledge of general office IT/equipment

  • Proficiency in MS Office

  • Excellent time management skills and the ability to prioritise work

  • Attention to detail and problem-solving skills

  • Excellent written and verbal communication skills

  • Strong organisational skills

  • Ability to multi-task in a fast-paced environment

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nikki Toumba