Membership Coordinator - Incredible Benefits!

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £ 25000 - £ 26000 / Year
  • OrganizationType
    Office

We are working with an exceptional not-for-profit organisation who are looking for their newest Membership Coordinator


They can offer you huge benefits including increasing holiday days, a generous pension contribution, life assurance and health cover.


If you have a background in a customer-focused administrative role then APPLY NOW!



JOB TITLE: Membership Coordinator


JOB TYPE: Full-time, Permanent


COMPANY TYPE: Not-for-profit Organisation


SALARY: £26,000 per annum


HOURS: Monday - Friday 9.00am-5.00pm


LOCATION: Belgravia, London


CULTURE: Close-knit, hard-working & friendly team


Responsibilities/Duties


To provide effective and efficient sales support as part of the Membership recruitment and retention team. To also manage the membership outstanding subscription collection process in an orderly and efficient manner.



  • To deal with membership queries and enquiries

  • Follow up returned post and emails

  • Maintain and update membership records on the database liaising with members by telephone, email and post where necessary

  • Support the Membership team in processing new applications and associated financial administration

  • Work with the finance team to ensure all cheques are banked in accordance with the organisations procedures

  • Notify debtors by letter, email, or telephone call of upcoming or outstanding membership subscription payment and negotiating payment plans where necessary

  • Providing reports and financial information as requested by management

  • Dealing with internal queries about payments

  • Maintaining accurate records of correspondence with customers

  • Identify new sales leads and acquire sources of information that include contact details of businesses or individuals likely to be prospective members

  • Administrative duties to support senior staff members


Skills and Experience



  • Confident communicator

  • Experience using software systems/databases

  • Strong Administrative experience

  • Customer Service skills required

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rebecca Turner