Medical Secretary

Temporary Medical Secretary/PA

Start date: ASAP

Duration: Ongoing

Pay: £17 p/h

Our client, a reputable health care organisation, is seeking a Temporary Medical Secretary/PA to join their team. You will play a crucial role in ensuring the smooth running of the clinic and providing excellent patient support.

You MUST have previous Medical Secretary experience

Job Responsibilities:

• Manage the patient flow by proactively keeping track of appointments, patient arrivals, and any delays or issues that may arise.


• Answer phone calls and assist patients with appointment scheduling, prescription requests, and general queries.


• Guide patients to our client's website for relevant information and resources.


• Utilise the clinical system to book or change appointments.


• Follow up on new patient contacts promptly and schedule their first appointments.


• Prepare and send out correspondence, blood test request forms, and other necessary documents for upcoming appointments.


• Handle payment collection, book follow-up appointments, and ensure all tasks related to consultations are completed.


• Manage patient emails, directing clinical queries to the appropriate doctors.


• Address private prescription queries and process repeat prescription requests.


• Liaise with doctors to facilitate responses to clinical queries.


• Ensure test results are available for clinics and assist with any necessary coordination.


• Maintain a clean and organised clinic environment, making sure supplies are stocked, the dishwasher is managed, and everything is in order.

Qualities of the Ideal Candidate:

• Excellent verbal and written communication skills.


• A strong and proactive communicator who keeps everyone informed and up-to-date, ensuring optimal patient and doctor experience.


• Quick learner with the ability to retain information and apply it confidently.


• Strong multitasking skills, attention to detail, and the ability to work autonomously.


• Solid understanding of the clinic's purpose, focusing on high-quality patient care, a positive patient experience, and supporting the doctors.


• Takes responsibility, never leaving tasks incomplete or unattended.


• Proactive and assertive, taking initiative to ensure seamless clinic operations.


• Can use their initiative safely and confidently to resolve issues or make necessary changes.

The successful candidate will have access to the following perks:

• Weekly pay every Friday.


• Easy accessibility to timesheets with mobile support.


• Up to 28 days of annual leave.


• Perks at work and discount schemes for major retailers and over 150 high street stores.


• Access to free eye-care vouchers and discounts on glasses for VDU purposes.


• Well-being platforms to support overall health and wellness.


• Free access to online LinkedIn Learning courses.


• Temp of the Month awards to recognise outstanding performance.


• Dedicated consultant to support your job search and provide expert interview tips.

If you are a motivated and organised professional with excellent communication skills and a passion for delivering exceptional patient care, we would love to hear from you. Join our client's team as a Temporary Medical PA and contribute to their mission of providing high-quality health care services. Apply now!

Please email your CV to Sophie.Parkinson@office-angels.com

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