Luxury Brand - Customer Service Executive - Leeds City Centre

Role: Luxury Brand - Customer Service Executive


Location: Leeds City Centre - Modern Offices


Hours: 09:00 - 17:30, Monday to Friday


Start Date: ASAP


Salary: £20,000 DOE


Do you believe that Customer Service should be tailored to each person, so they feel heard and respected? Are you passionate about going above and beyond for the customer?


Office Angels are proud to be working with a luxury retailer in Leeds City Centre to find them a Customer Service Superstar to join their small, friendly team due to the company's growth. This is not customer facing so you if you have a great telephone manner, love being passionate about what you do and want to feel heard within a business, you shouldn't miss this opportunity!


You'll be based in a fantastic city centre location within a business that cares about your input on products and understand that you are the voice of the company.


You will be organised, thorough, efficient and confident along with having warm and friendly personality.


This opportunity is ideal for those who have previously worked in a similar position or an office administrator who wants to work within an exciting, growing business that will invest in you as they grow.


Brief Overview of Responsibilities:



  • Handling all incoming phone and email correspondence efficiently and effectively

  • Creating a personal experience for each customer so they feel respected

  • Troubleshoot any customer issues regarding orders

  • Updating the customer at each stage of the process


To be considered for this opportunity, you will have:



  • A clear and professional phone manner

  • Evident customer service experience


Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3 days, please note that your application has not been successful on this occasion.


Office Angels are registering all new candidates remotely using our market leading digital interview and meeting software.


Office Angels is an Equal Opportunities Employer and wishes you all the best in your job search.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Stacey Hodgson