Sales Progressor

  • Location
    Northampton, Northamptonshire
  • Category
    Legal - General Legal Support
  • Contract Type
  • External Reference
  • Salary
    17000 £ - 17500 £ / Year

Sales Progressor


Monday to Friday 9am - 5.30pm

Permanent position based in Northampton

The role

Working within the Mortgage Recoveries department; supporting the conveyancing team in the sale of properties.

The conveyancing team works with clients and their asset managers to sell properties to recover sums owed by their customers. Transactions must be conducted in a manner consistent with the client's legal and regulatory obligations, selling efficiently and for the best price whilst having regard to the overall customer journey.

Main responsibilities

  • Working on multiple computer systems (including client specific systems) with speed and accuracy;

  • Be responsible and accountable for your workload including meeting internal and client SLA requirements;

  • Comply with all of the Unit and firm's policies and all regulatory requirements;

  • To be familiar with and follow the Unit's policies, procedures and processes;

  • Be aware of associated areas of law impacting the Unit's delivery of its service;

  • Recognise any potential issues in cases and refer these appropriately;

  • Attend and complete any training in a timely manner;

  • Attend internal and external meetings as required and assist in implementing changes to any Unit procedures;

  • Liaise with other internal teams as appropriate;

  • Assist the Unit in achieving financial targets, other KPIs, management information and meeting budgets;

  • Support the Unit with marketing initiatives when required and collating management information.

Skills and qualifications

You will be need the following skills and experience:-

  • IT literate with experience of using Word, Excel and the internet;

  • Ability to deal with difficult telephone conversations with any of the key stakeholders in the recoveries process confidently and calmly and refer if appropriate;

  • Good written, numeracy and oral communication skills;

  • Accuracy and attention to detail;

  • Ability to prioritise, be organised and efficient;

  • Flexibility with the capability to adapt to change, new practices and cope under pressure but with the ability to recognise when to seek assistance;

  • Able to integrate within a team and able to work on your own initiative;

  • Friendly and helpful approach.

  • A minimum of 5 GCSEs at grade C or above (or equivalent) to include Maths and English.

If you are interested in this role please contact

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