Lead Administrator - Immediate Start

  • Location
    Brighton, East Sussex
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 11 - £ 12 / Hourly
  • OrganizationType

Office Angels is delighted once again, to be recruiting on behalf of The Pensions Regulator. TPR is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement.

We are looking for a Frontline Support team member to support the Supervision, Enforcement and wider Frontline teams through the provision of a comprehensive and effective administrative service in relation to all case and local continuous improvement work.

You will:

  • Provide administration support and local continuous improvement work for Supervision and Enforcement as well as wider Frontline Teams.

  • Provide administration for internal and external case team meetings and calls, including coordinating timing, sending out agendas, taking minutes and ensuring minutes are agreed, ensure all case related correspondence is saved appropriately to the document management system

  • Suggest process improvements to the line manager

  • Assist in creation of case documentation (e.g. from templates), maintain hard copy case documents as required, system updates for cases to ensure accurate information for MI purposes

  • Support the Supervision and Enforcement teams in escalation of cases (e.g. to moderation panels or case committee)

  • Provide general administrative support as required for the Supervision, Enforcement and wider Frontline teams

  • Flexible in approach and able to priorities work appropriately

  • Data Entry/records

  • Be crossed skilled against Frontline Support (transactions) work streams

Essential Criteria

  • Able to Prioritise and have a flexible approach

  • Excellent organisation skills

  • Knowledge of operating model, value chain and business rules

  • Thorough knowledge of Case and Project procedures

  • Customer-focused approach with the ability to communicate effectively with all levels of management

  • Stakeholder Management

Person Specification:

  • Proactive and flexible

  • Ability to prioritise and use initiative

  • Communication skills at all levels

  • Attention to detail and accuracy

  • Personable and a team player

  • Excellent customer service

Additional Details:

  • Salary of £11.50 per hour

  • Duration: Temp until end of March 2022

  • Working Hours: 9am to 5pm Monday to Friday

  • Hybrid working role - majority from home

Next Steps:

  • Apply today, the client is looking for someone to interview immediately and start asap!

  • Please apply today with your up to date CV and contact details

  • If you have trouble uploading your CV, please email it to Brighton@Office-angels.com and put the job title as the subject

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after

  • Eye care vouchers and money towards glasses should you require them for VDU purposes

  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice

  • Weekly pay

  • Pension scheme option (with employer contributions)

  • 28 days paid annual leave (Based on a weekly accrual)

By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lucy Kneller