o cover letter needed!
JOB TITLE: Key Accounts Team Leader
JOB TYPE: Permanent
SALARY: £30,000 - £35,000
HOURS: Monday to Thursday 8:30am - 5pm and Friday 8:30am - 4:30pm
CULTURE: Friendly, fast-paced, focused, social atmosphere, fun workplace with interesting projects
BENEFITS: 25 days annual leave, Christmas shut down, regular team social events, uniform, and laptop provided, free on-site parking, the opportunity to join a fast-growing company that offers progression
- On boarding for new customers
- Handling customer complaints - tracking, logging, and resolving
- Job escalations from the Customer Service team
- Responsibility for the daily management of the customer service team - managing work flow and team focus
- Moving unbilled jobs through to billing
- Liaising with Scheduling, Estimating, and Stores departments to resolve issues
- Provide an escalation contact for all accounts
- Building relationships with key team members
- Attending and undertaking all customer reviews
- Taking financial health responsibility for several key accounts
- Review and report on the client's compliance records
WHO WE ARE LOOKING FOR:
- Previous client relationship management experience
- Exposure or experience to managing team members
- A can-do enthusiastic attitude
- Construction / utilities / engineering experience would be desired but is not essential
No cover letter needed!
To apply email your CV to
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact