Key Accounts Team Leader

  • Location
    Aylesford, Kent
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 30000 - £ 35000 / Year
  • OrganizationType

o cover letter needed!

JOB TITLE: Key Accounts Team Leader

JOB TYPE: Permanent

SALARY: £30,000 - £35,000

HOURS: Monday to Thursday 8:30am - 5pm and Friday 8:30am - 4:30pm

LOCATION: Aylesford

CULTURE: Friendly, fast-paced, focused, social atmosphere, fun workplace with interesting projects

BENEFITS: 25 days annual leave, Christmas shut down, regular team social events, uniform, and laptop provided, free on-site parking, the opportunity to join a fast-growing company that offers progression


  • On boarding for new customers

  • Handling customer complaints - tracking, logging, and resolving

  • Job escalations from the Customer Service team

  • Responsibility for the daily management of the customer service team - managing work flow and team focus

  • Moving unbilled jobs through to billing

  • Liaising with Scheduling, Estimating, and Stores departments to resolve issues

  • Provide an escalation contact for all accounts

  • Building relationships with key team members

  • Attending and undertaking all customer reviews

  • Taking financial health responsibility for several key accounts

  • Review and report on the client's compliance records


  • Previous client relationship management experience

  • Exposure or experience to managing team members

  • A can-do enthusiastic attitude

  • Construction / utilities / engineering experience would be desired but is not essential

No cover letter needed!

To apply email your CV to

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To speak to a recruitment expert please contact Laura Bull