Key Account Administrator

  • Location
    Exeter, Devon
  • Category
    Admin. Secretarial and PA - Sales Administrator
  • Contract Type
  • Salary
    £ 25000 - £ 28000 / Year
  • OrganizationType

Are you looking for a varied customer service and administration role, where you can put your excellent relationship building and quality customer service skills to good use? Do you love interacting with customers and a get a buzz from excellent feedback….

If so, we have a great opportunity for a Key Account Administrator to join a thriving local builders' merchant who really value and reward their employees!

Job Title: Key Account Administrator

Location: Outskirts of Exeter

Hours: Monday-Friday, Full Time 8.00am-5.00pm, some flexibility can be offered for the right candidate

Salary: £25,000-£28,000 per annum dependant on experience

Benefits: 22 days holiday plus Bank Holidays, additional Christmas shutdown! Free Parking, social events and rewards based on company performance, fun and dynamic working environment

The Company: A family-owned builders' merchants with over 25 years' experience who pride themselves on providing an outstanding service to their customers, offering expert industry and product knowledge along with competitive pricing, all with a friendly and welcoming workforce. This business enjoys high customer and employee retention due to its family-feel approach to business, where everyone feels valued and hard work is rewarded!

The Role: The Key Account Administrator will work as part of an upbeat, knowledgeable, and friendly team, being the first point of contact for customers and clients, delivering an excellent service and administrative support to the wider team.

This is a varied role which gives you the opportunity to speak with customers daily, understand their needs and deliver a first class service. You will also be responsible for the administration surrounding the orders, suppliers, and clients.


  • Deal with orders from national clients, checking stock availability, delivery timescales and pricing

  • Account management and service delivery

  • Order processing and data management of the inhouse system

  • Diary and delivery management

  • Supplier invoicing

  • Updating the stock management system

  • Build and maintain relationships with repeat customers and national accounts

  • Some face to face customer service on the trade counter

  • General office administration to support the wider team


  • Excellent proven customer service skills

  • Strong communication skills with a confident telephone manner

  • Ability to use your initiative and think outside the box

  • Good IT skills

  • Personable, friendly team player with a great sense of humour

This is an excellent opportunity to join a thriving company in a customer based role. If you are looking for a Monday -Friday role and have these skills, gained from either an office setting, hospitality or retail please get in touch.

To Apply: If you are interested in this
role, we would love to hear from you today - either call and speak to Vicky on

01392 426200 or email a copy of your CV to

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Ellie Walford