IT Support Desk

IT Support Desk
Salary negotiatble depending on experience
Witham, Essex
Monday-Friday, 9am-5:30pm


Benefits:


30 days annual holiday, including Bank Holidays, on-site parking, contributory pension scheme, employee assistance programme, cycle to work scheme



My client, an award-winning logistics business based in Witham is currently seeking an IT Support team member to join their team on a permanent basis.


The role breaks down to two key areas.


Infrastructure


The business-critical applications are hosted within a Microsoft Azure, with an external vendor providing the support wrap.


The Role Will Include:



  • Patch management

  • Disk space management

  • Pro-active daily checks: including processes linked via integration

  • AD management (starters /leavers)

  • Local and wide area network and liaising with provider(s)

  • Backups and restore testing

  • Multifunctional Printer management

  • Some experience with routers desirable

  • Anti-Virus patching (Sophos Intercept X Endpoint)

  • A basic understanding of SQL would be an advantage.


Support



  • IT Ticket management (prioritising calls)

  • End user support

  • Laptops, Desktops, NUC devices (Win10) build, management, maintain

  • Handheld scanners (training provided)

  • Microsoft Intune / Autopilot

  • PowerShell

  • Hyper-V

  • Network Policy Server

  • Windows 10 Support and install

  • Windows Virtual Desktop

  • Office 365 and administration

  • Cyber Security compliance

  • Database support - Training provided

  • Mobile devices (Android)

  • Printers; LaserJet's and label and multifunctional printers

  • Patch management

  • VOIP management (working with external vendor)

  • Wi-Fi access points

  • Procurement for IT.


Experience / Skills Required



  • ITIL certification or understanding

  • Understanding of IT Architecture and solutions

  • Minimum two years' experience in a similar role

  • Experience with Freight forwarding, Transport Logistics and warehousing desirable.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Hayley Sanderson