IT Infrastructure Engineer

  • Location
    Helensburgh, Argyll And Bute
  • Category
    IT and Telecoms - Software Engineer
  • Contract Type
  • Salary
  • OrganizationType

A wonderful opportunity to join a nationwide company specialising in oil.

ROLE: IT Infrastructure Engineer
WHERE: Garelochhead, Scotland
WHEN: Monday - Friday / 09:00 - 17:00
SALARY: £35,000 per annum
INDUSTRY: Oil and Petrol
BENEFITS: 30 days holiday / supportive team / flexible working if needed / pension and health package

Reporting to the IT Infrastructure Manager, you will provide tactical support to the business to ensure satisfactory performance of the IT infrastructure, resolving user's issues, delivering improvements to the system and contributing to the review of current systems and new technology/software as the business may need to ensure the IT infrastructure is fit for purpose and robust from cyber threats.


  • Monitor to ensure all Users adhere to the IT Policy.

  • Monitor and ensure all security functions are enabled and up to date, to protect the infrastructure from cyber threats,

  • The administration and maintenance of group infrastructure, business systems, and IT related services, directing and managing internal support for personnel and/or external outsourced service providers as necessary,

  • Contribute in planning and implementing additions, deletions and major modifications to the supporting group infrastructure,

  • Liaise with third party software/hardware suppliers or maintenance suppliers as necessary.

  • To act as the escalation point for the outsourced 1st Line Helpdesk,

  • To manage the ordering, configuration and deployment of end-user IT hardware,

  • Ensure that all completed work is detailed, and all relevant databases and records are updated,

  • Maintain secure backup controls as necessary,

  • Produce technical implementation and recovery documentation,

  • Recognise actual or potential compatibility issues to resolve or avoid such issues.


  • You will be able to demonstrate excellent interpersonal skills, with the ability to communicate at all levels to underpin your experience as an IT professional.

  • Able to troubleshoot problems, you will have a strong working knowledge of Windows OS (10), MS Server OS), SharePoint and Exchange online, an understanding of IOS, cloud based services (preferably Azure\Office365), and mobile device management (Apple Business Manager, Intune, MobileIron preferable).

  • You will also need to be experienced with AD, DNS, GPO, File systems, Certificates and desktop and laptop builds, as well as having experience in planning and implementing additions, deletions and major modifications supporting group infrastructure.

  • A self-starter, you will need project management skills, be able to develop and maintain strong positive relationships with stakeholders both internally and externally.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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