IT Field Service Technician

Are you an IT Field Service Technician looking for a challenge but rewarding role?


This role will be covering the Plymouth and Cornwall area where you will be both in the field but also working from home. Currently operating Monday - Friday but there is a chance that future Saturday working will be required.


Holding a valid driving license is essential for this role.


Main Purpose of role;


This is a technical role providing specialist, in-depth ICT support and advice, along with project design, specification and delivery.


Main Responsibilities;



  • Plan, implement and manage ICT projects. Deploy new and upgraded services and products to customers

  • Research and test new and existing products

  • Assist and advise sales staff in analysing, defining and presenting suitable solutions to customers at both presale and sales stages

  • Identify, investigate, and diagnose ICT problems and queries raised by users.



Key Skills;




  • The ability to problem solve and prioritise

  • Experience in installation of Structured Cabling - CAT 5,6,7 & 8

  • Cable Termination (Cat 5e/Cat6/Fibre)

  • Installation and configuration of IP CCTV and Access Control

  • Offering remote and onsite technical support

  • Experience required in WI-FI and cabling, PC repair, network equipment and printer installation



Qualifications / Experience;




  • At least 3 years working in an ICT technical role, with excellent knowledge of LNA / WAN, Microsoft Windows Server and Workstation

  • Ideally hold one or more certificates or have in-depth knowledge om the following areas; Windows Server, Office 365, ITIL, BTEC, HND



In Return, you will be offered a salary package of between £23k - £27k as well as monthly study and development time to increase your skills and aid your personal development.


If you have the above experience, please give me a call on 01392 426200, or alternatively email me on charlotte.lawes@office-angels.com







Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Charlotte Lawes