IT Field Service Technician

Are you an IT Field Service Technician looking for a challenge but rewarding role?

This role will be covering the Plymouth and Cornwall area where you will be both in the field but also working from home. Currently operating Monday - Friday but there is a chance that future Saturday working will be required.

Holding a valid driving license is essential for this role.

Main Purpose of role;

This is a technical role providing specialist, in-depth ICT support and advice, along with project design, specification and delivery.

Main Responsibilities;

  • Plan, implement and manage ICT projects. Deploy new and upgraded services and products to customers

  • Research and test new and existing products

  • Assist and advise sales staff in analysing, defining and presenting suitable solutions to customers at both presale and sales stages

  • Identify, investigate, and diagnose ICT problems and queries raised by users.

Key Skills;

  • The ability to problem solve and prioritise

  • Experience in installation of Structured Cabling - CAT 5,6,7 & 8

  • Cable Termination (Cat 5e/Cat6/Fibre)

  • Installation and configuration of IP CCTV and Access Control

  • Offering remote and onsite technical support

  • Experience required in WI-FI and cabling, PC repair, network equipment and printer installation

Qualifications / Experience;

  • At least 3 years working in an ICT technical role, with excellent knowledge of LNA / WAN, Microsoft Windows Server and Workstation

  • Ideally hold one or more certificates or have in-depth knowledge om the following areas; Windows Server, Office 365, ITIL, BTEC, HND

In Return, you will be offered a salary package of between £23k - £27k as well as monthly study and development time to increase your skills and aid your personal development.

If you have the above experience, please give me a call on 01392 426200, or alternatively email me on

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Charlotte Lawes