Specialist Technical Support Full time Bristol up to £27,000

  • Location
    Bristol, City Of Bristol
  • Category
    IT and Telecoms - 2nd Line Support
  • Contract Type
    Permanent
  • External Reference
    JN-112019-104492
  • Salary
    22000 £ - 27000 £ / Year

Position: Specialised Technical Support
Location: Central Bristol
Salary: up to £27,000 DOE
Term: Full Time Permanent
Hours: Monday - Friday with some weekly travel


Do you have relevant experience with 1st and 2nd line support?
Do you want to work in a company where you can develop and grow as the company does?


While not critical, experience with supporting VoIP environments and Microsoft Office 365 would be advantageous within a telecomms industry.


You will be the escalation point for our partners, direct customers and team members. Primarily, you will troubleshoot, implement and administer customer's voice environments across multiple platforms and technologies, progressing onto designing and developing solutions.


Desirable Competencies



  • Able to work in a collaborative team-oriented environment

  • Strong written and oral communication skills

  • Communicate clearly and effectively with peers, customers and management in a team environment.

  • Mentor and serve as the escalation point to other team members.

  • Proficient in documentation, reporting and knowledge transfer.

  • Excellent research, organisational and analytical skills.


Weekly travel will be required between Bristol & and other sites in the south west.



To apply please submit your CV or email it to bristol@office-angels.com
Or Call and speak with Emma or Sara on 0117 922 1941


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Beth Saunders