IT Service Desk Technician

  • Location
    Manchester, Greater Manchester
  • Category
    IT and Telecoms - 1st Line Support/Helpdesk
  • Contract Type
  • External Reference
  • Salary
    17000 £ - 19000 £ / Year

IT Service Desk Technician


Up to £19,000 per annum

Office Angels are currently recruiting for an IT Service Desk Technician to join our client, a professional services firm based in Manchester City Centre.

The successful candidate will be reporting into an IT Manager based at a different site so we are looking for someone who will be able to take responsibility for all IT queries for the Manchester team.

Duties will include:

  • Providing first line technical support to the team

  • Monitoring IT systems performance and troubleshooting

  • Escalating where required to the relevant team member

  • Ensuring all issues are logged correctly

  • Support the team with ad-hoc tasks

We are looking for candidates with:

  • Software knowledge including Microsoft Office, Skype for Business and helpdesk platforms

  • Confidence with diagnosing faults with both laptop and desktop computers

  • Ability to replace and upgrade components, set up workstations and network cables

  • Ability to prioritise

  • Confident telephone manner and ability to deal with senior figures throughout the organisation

  • Ability to work on their own initiative

If you are interested and meet the above criteria please send your CV ASAP to or call the branch on 0161 832 7600 if you have any queries. Due to the high volume of CVs we are currently receiving we are unable to reply to each application. If you have not heard from us within 5 days then unfortunately you have been unsuccessful on this occasion.

Office Angels is an equal opportunity employer

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser:

To speak to a recruitment expert please contact Lizzie Kelly