2nd Line Support - Global Technology Company

  • Location
    London, Greater London
  • Category
    IT - 2nd line support
  • Contract Type
    Permanent
  • Industry
    IT and Telecoms
  • External Reference
    CITYPERMITJBP
  • Salary
    28000 £ - 30000 £ / Year

2nd Line Support - GLOBAL TECHNOLOGY COMPANY
City of London!
£28,000 - £30,000 *Depending on experience


A fantastic opportunity to join an international technology company in a 2nd Line Support role has become available! Our client is looking for an experienced candidate to join their team based close to Bank tube station. If you are seeking the next step in your career within IT please apply today!



JOB ROLE: 2nd Line Support


JOB TYPE: Permanent


COMPANY: Technology/IT


HOURS: 9.00am - 17.30pm


SALARY: £28,000- £30,000 *Depending on experience


LOCATION: City of London


CULTURE: Stunning and modern offices. Open planned space. Diverse and supportive team.



DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO:



  • Support 2nd line technical and functional requests

  • Report analysis

  • Providing monthly reports and statistics

  • System and software monitoring

  • Responsible for handing and reviewing new developments

  • Responsible for handing system changes

  • Monitoring and logging all system requests from start to finish

  • Perform testing on new developments

  • Responsible for chasing outstanding requests

  • Attend and lead weekly review meetings

  • Assist with Navision training

  • Ad hoc support when required



SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:



  • MUST have experience within a 2nd Line Support role

  • Excellent communication and problem skills

  • Able to work well under pressure and to tight deadlines

  • Must be able to demonstrate a good business acumen and attention to detail

  • MUST have a positive and enthusiastic nature.



If this company and position appeals to you then please apply your CV on-line.


Advertised by Office Angels, City branch
Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted
For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency.
Office Angels are an equal opportunities employer


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Johanna Brooke-Porter