International Trade and Customs Advisor

International Trade and Customs Advisor


Slough (This position is based in the office)


£27-£28k


ASAP Start


Monday - Friday 9am - 5pm



Responsibilities & Tasks
International Trade & Customs Advice
* Deal effectively with enquiries and provide high quality practical advice, support and guidance to clients and members regarding their international trade, customs procedures & declarations, export documentation, customs declarations.
* Delivery as appropriate valued added bespoke trade related advisory service such as customs audits,


Customs Declarations
* Subject to appropriate training, effective and accurate processing of export and import customs declarations in line with UK/International regulations/standards:
� Building rapport with new and existing customers
� Checking of all relevant customs and trade documentation
� Data Administration and validation
� Understanding and providing effective information about tariff classification
� Accurate completion and submission of customs declarations using simplified, summary, and standard procedures
� Effective data management and archiving
� Liaison and effective communication with other Government agencies or similar such as HMRC as and when required


Export Documentation
* Subject to completing training successfully, if you do not have experience, the accurate processing and certification of international trade documentation for customers and members in export & import documentation service in accordance with the rules set out by the Governing Bodies.
* The support will include keeping accurate records of formal undertakings, processing export/import documentation (Certificates of Origin, Movement Certificates, ATA Carnets, etc), recording documentation on CRM and monthly statistical files, invoicing, etc



Business Development & Marketing
* Work with the Head of International Trade (HoIT) & Business Development Manager, Trade (BDM, T) to research and analysis of data to aid decision making and development of marketing activity for our international trade & customs services.
* Sopport with the HOIT and BOM,T in the development of new projects (funded or commercial)
* Provide effective support the development of new partnerships relationships, as well as maintaining existing ones.
* Maintain excellent knowledge of our international trade service and membership offer
* Proactive assistance in the selling of our wide range of international trade and customs services.
* Effective recording of member, customer & supplier interactions on CRM and any other relevant documents as required

Desired Skills, Knowledge, Qualifications & Experience
Key Skills
Must have
� Ability to learn quickly, make an immediate impact and provide value added services to our clients and members
� Excellent planning, organisational and administrative skills
� High energy and enthusiasm with strong commitment to exceed clients' expectations
� Strong communication and interpersonal skills, displaying the ability to connect and build relationships with internal teams, clients, and other stakeholders
� Flexibility and openness
� Attention to detail
� Excellent customer service
� Commercially minded
� Well-developed IT skills. (e.g. Microsoft packages - word, excel, CRM, customs declaration, Financial systems)
� Self-Starter but also able to work as part of a team
� Excellent customer service and relationship building
� Problem solving / Solutions Oriented
� Work to a high standard of accuracy and attention to detail
� Ability to work under pressure
� Proactive and self-management
� Demonstrate clear interest for developing a career in international trade
� Interest and passion to get involved in a wider range of professional experiences (from training to delivering new services)


To be considered for this position, please apply now with your most up to date CV. For further information, please email: charlotte.malloy@office-angels.com in the email, please include your CV.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Charlotte Malloy