International HR coordinator - German speaking

  • Location
    London, Greater London
  • Category
    HR - HR Administrator
  • Contract Type
    Permanent
  • Salary
    £ 25000 - £ 26000 / Year
  • OrganizationType
    Home/Office

Our client is a strong, profitable and growing presence within premium womenswear within the UK and internationally. They are entrepreneurial in spirit and passionate about exceeding their customers' expectations in everything they do.


An exciting new opportunity has arisen to join the International HR team within the business supporting three fashion brands


Role:


To support the HR Team in providing accurate, efficient and effective HR Administration support to the international market as well as comprehensive, accurate and commercial HR Advice, adhering to legislation and company policy at all times; working in close partnership with the International HRBP and the designated business areas


Responsibilities:



HR Operations



  • Act as a first point of contact for all HR queries through multiple channels achieving a first touch resolution for 80% of the queries; working with the international HRBP and wider HR team to escalate unresolved queries

  • End to end responsibility for processing starters, leavers, employee changes, leave of absence, employee status regarding right to work and maintaining all employee files as legally required

  • Deliver all agreed calendared employee lifecycle events ensuring compliance with policy and legislation are met

  • Work closely with regional representatives for Retail Operations and the wider HR Team to achieve alignment between corporate strategies and regional needs

  • Work in conjunction with the wider HR Team to share best practice and build consistent ways of working



Recruitment and Selection



  • Support the end to end recruitment process including induction



  • Ensure a consistent execution of the New Starter Experience across designated client group; ensuring the company's recruiting and selection practices and processes are adhered to whilst promoting the employer brand at all times



Employee Relations



  • Support and coach line managers within the international market on operational HR issues ensuring that high quality, appropriate advice is given

  • Support line managers within the international market both informally and formally on employee relations issues such as disciplinary cases, grievances, maternity, flexible working and performance management; escalating to the International HRBP where appropriate

  • Work in conjunction with the International HRBP to ensure relevant policies and processes are updated and where necessary set up for each market; ensuring continued compliance with the current legislation/labour law as well as ensuring these are in keeping with any collective agreements that might be applicable



Learning, Development & Performance



  • Support the International HRBP and wider HR Team in delivering training and development initiatives in response to any current and future business needs of the brand

  • Run monthly HR KPI reports, proposing solutions to address current skills/behavioural gaps and support the

  • International HRBP in communicating clear action plans to the regional management team



Project Work



  • Support the international HRBP and the wider HR Team in delivering agreed projects in line with the project planner

  • Support with any ad hoc activities that may be necessary from time to time



Measures of Success



Legal Compliance



  • Strong relationships and effective partnership with the International HRBP, wider HR Team and Regional Management Team (based on perception & feedback)

  • All tasks performed accurately and in a timely manner



Qualifications



  • Strong verbal and written communication skills in English and German

  • Any other European languages would be beneficial (French, Spanish, Dutch)

  • Ability & willingness to travel on occasion



Experience



  • Technical proficiency with HR Systems & MS Office applications

  • Multi-Site / Region/Country Experience preferred - preferably with experience of complex operating models



Behaviours



  • Proactive self-starter, with an innate sense of accountability

  • Highly professional with strong work ethic and integrity

  • Ensures work is of high quality and accuracy

  • Attention to detail and speed of completion is crucial to the success of this role

  • Able to adapt and flex approach to balance regional and business needs

  • Inspires others and builds and environment of trust

  • An ambassador for the brand

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Danielle Carter