International Customer Service Advisor - SAP

JOB TITLE: International Customer Service Advisor

LOCATION: Folkestone, Kent

SALARY: £26,000 to 28,000

TERM: 6 month temporary contract

HOURS: Monday to Friday, 8.30am to 5pm

We have a fantastic opportunity to join a global organisation as an International Customer Service Advisor. This is a temporary contract for a minimum of 6 months, however this could be extended.

The offices are based in Folkestone with free parking, however you will initially be based from home and moving to be office based once the lock down is lifted.

The day to day duties in your new job would be:

  • Providing excellent customer service to a variety of businesses, building strong relationships

  • Handling a range of enquiries online, over email and telephone

  • Processing orders and raising invoices

  • Issuing refunds and preparing debit notes

  • Managing any customer complaints, ensuring any issues are resolved effectively

  • Checking and updating stock reports

  • Demand planning, ensuring customers demands are managed efficiently

  • Coordinating shipping and arranging transportation of goods

  • Updating customers on shipping and expected delivery dates

  • Preparation of export shipping documents using SAP

  • Using Excel and SAP on a daily basis

We'd love to speak to candidates who have:

  • Knowledge of shipping, export or customs

  • Strong customer service skills

  • Excellent IT skills including Excel and ideally SAP

Next steps…

Apply today and, if you are suitable, Lindsay will be in touch in the next 2 working days!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lindsay Prescott