Internal Sales Co-ordinator

  • Location
    Tunbridge Wells, Kent
  • Category
    Customer Service - Account Manager
  • Contract Type
    Permanent
  • Salary
    £ 25000 - £ 26000 / Year
  • OrganizationType
    Office

Internal Sales Co-ordinator


£25,000 - £26,000 per annum + 20 days annual leave + Bank Holidays, pension, parking and social events + discounts!


Paddock Wood


Award winning clients and products


Superb culture: Supportive, collaborative, regular development and training, upbeat, large team, progression into field sales possible!


Can you think on your feet? Are you pro active and looking for a busy day that's never the same? Do you like problem solving and managing clients?


Due to business growth, this company are now recruiting and additional member to their logistics & administration team. This is a brand new role working alongside 2 experienced members of the team who work with large key clients for this reactive company.


People like working here because:



  • They have a long-standing team and staff turnover is very low

  • The products they sell have won various industry awards

  • They have excellent software and technology for you to be able to work effectively

  • A collaborative culture, supporting colleagues and a real buzz in the office makes it a great place to be

  • They really care about their staff, with regular appraisals and training and ideas are listened to

  • They are growing and offer a stable and secure environment for the long-term

  • They organise in-house events such as charity days, summer BBQ and Christmas party


What does the role involve?


Supporting the logistics team you will be processing a variety of orders using the in-house system, confirming details with customers and assisting the Logistics & Sales Team with administration/service such as:



  • Manage installation and delivery in line with agreed budgets

  • Escalate queries to the Logistics Coordinator

  • Coordinate subcontractors to deliver equipment to site and deal with any issues/permits etc required for install

  • Check and approve delivery invoices, authorise for payment or query if incorrect

  • Liaise with customers and their representatives (contractors, building site managers, project managers) to establish key information relating to delivery and installation of non-standard items

  • Ensure delivery dates on sales orders are accurate, kept up to date with changes and Sage notes are utilised to communicate effectively.


Communicating with customers effectively to ensure they are kept up to date and informed is essential and ensures the excellent customer experience they are proud of.


Working on Sage CRM so although not essential, experience in this would be an advantage, but training will be provided!


Working with an experienced and well established team you will be joining people who are passionate about the part they play within the business and contribute to a successful and service driven department. They approach problem solving together, helping each other out with ideas and resolutions.


What skills do I need?


Working in a team must be very important to the way you work.


Taking pride in what you do, how you communicate with colleagues and the work you produce is also essential in this role.


Experience in a similar customer service / sales based role would be an advantage, but proven ability to deal with a busy reactive workload and attitude will play an essential part.


NEXT STEP....


If you offer relevant skills and experience and would like to apply for this role please apply online or email your CV.


debbie.foster@office-angels.com


This role is being managed by Debbie Foster - Office Angels - 01892 614242

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Debbie Foster