Internal Sales Administrator

Office Angels are currently recruiting for an Internal Sales Administrator for our client based in Basingstoke.


Role: Internal Sales Administrator


Location: Basingstoke


Salary: £28,000 + Benefits



The Role



  • Develop and maintain relationships with clients acting as principle point of contact.

  • Negotiating directly with our clients, providing the right funding solution to meet their requirements that is in line with our pricing strategy.

  • Ensure a robust and proactive customer contact strategy is in place, undertaking regular client reviews to understand future plans whilst maintaining an accurate contact management system.

  • Acting as the first line of defence by collating and submitting quality client and deal specific information for submission to credit and pricing.

  • Right First Time culture that ensures effective working processes to execute transactions meeting customer requirements and SLA's.

  • Effective account management incorporating end of term arrangements and maximising income wherever possible.

  • Negotiate and influence Credit, Asset Management and Legal as required to support both the on-boarding and in-life account management of a customer.

  • Proactive customer interaction to lead on discussions to manage the on-boarding of new customers and initiatives/schemes.

  • Maintain up-to-date industry and sector knowledge to understand risks and be able to help protect the business against fraud and impairment.

  • Support integrity of credit and customer systems to ensure up to date and relevant information is stored in accordance with policy.

  • Assist to completion of KYC requirements for all transactions where necessary.

  • Have an understanding and be fully compliant to pricing policy and credit guidelines.

  • Manage and log customer concerns, complaints and risk events in line with policy, escalating where necessary.




The ideal candidate will have:



  • Strong selling skills to include ease of handling objectives, ability to probe for new opportunities and the ability to close

  • Proven ability to influence and leverage relationships remotely

  • Knowledge of financial products e.g., Loans, financial and operating leases with the ability to interpret financial accounts

  • Excellent interpersonal and communication skills combined with self-management

  • Organisational and customer handling skills to support future progression as the team expands

  • Must be positive in outlook and be a proven problem solver

  • Good numerical skills

  • Ability to manage time effectively and prioritise key tasks

  • Strong customer focus

  • Self motivated, highly organised and methodical with attention to detail

  • Thrive on delivering results within a fast-paced environment through being curious and adept at problem solving

  • Not be afraid to 'roll up their sleeves up' as required

  • Excellent interpersonal skills



Experience



  • At least 3+ years' experience in an Internal Sales environment with a proven track record of achievement against sales targets

  • A background in financial services/banking

  • Experience of working directly with end user customers

  • Knowledge of Asset Finance products, services and policies required to undertake the role

  • A broad understanding of corporate businesses

  • Rigour, Conduct Risk and Compliance

  • Credit Skills




If you are interested in this position, please send your CV to Morgan Lay at morgan.lay@office-angels.com or alternatively please apply online.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Laura Atkinson