Insurance Administrator

  • Location
    Plymouth, Devon
  • Category
    General Insurance - Commercial
  • Contract Type
    Permanent
  • OrganizationType
    Office

We are working with a well-known, national Insurance Broker who are looking to recruit an Insurance Administrator to join their friendly Plympton team.


Applications should be ambitious, driven individuals who have experience in a corporate office environment and are keen to learn the ropes and build a career in a new industry.


If you have insurance experience the package is really flexible so do give us a call to find out more!


There are excellent career progression opportunities available within the group for the right candidate!


Full training will be provided for this role.


JOB TITLE: Insurance Administrator


LOCATION: Plympton


HOURS: 37.5 per week Monday - Friday (9am - 5pm)


SALARY: £22,000-£26,000 per annum dependent on experience


BENEFITS: Great benefits package - 25 days holiday plus bank holidays, pension contribution, Perks at Work scheme, bonus scheme, free parking. Training and development opportunities.


THE COMPANY & ROLE: Established over 20 years ago, this company are proud to now employ over 200 people, across 13 branches and work with a global network of broking partners. Despite this impressive growth, this company have maintained a real commitment to each and every one of their valued customers and their unique or unusual personal or commercial insurance needs.


The Insurance Administrator's key role is to provide a complete professional service to prospects, clients and account executives in respect of quotations, adjustments, renewals and claims for all classes of Commercial insurance. You will also provide the highest standards of customer care, service and client retention.


Your key responsibilities will include:



  • Provision of excellent customer service

  • Dealing with all business clients in a professional manner

  • Processing and broking renewals promptly and efficiently, maintaining renewal retention rates

  • Providing quotations and arranging new business

  • Dealing effectively with customer's needs, e.g. handling adjustments, renewals and any other queries which may arise

  • Handling of customer complaints in accordance with company procedures

  • Maintaining FCA compliance at all times

  • Maintain effective communication with all contacts, including insurance companies

  • Raise debits and credits in an accurate and timely manner

  • Create and update computer records

  • Daily administration of policy documentation

  • General office duties


Your skills and attributes:



  • Previous insurance experience advantageous, but not necessary if experience or knowledge in FCA compliance / governance

  • Excellent proven client / customer service experience

  • Strong computer and database skills

  • Initiative and a can-do attitude

  • Able to handle multiple tasks at the same time

  • Team player


The salary is negotiable based on the successful candidate's experience, plus this company offers great opportunity to train and develop, so call us today to discuss further if you would like to know more.


You can either apply online, send your CV to Vicky.Williams@office-angels.com or call our office on 01392 426200.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Harri Yeates