Income Officer

Income Officer

9 month Contract

35 hours a week

£31, 816 plus month car a;;owance £1200

Location: Epsom, free parking

Hours: 30 hours per week

Job purpose

* Maximize income and prevent arrears

* Ensure that rent and other charges owed to the Association are promptly and correctly collected

* Build and maintain effective relationships with all residents and partnership agencies

* Deliver an effective and appropriate service to all residents fairly and without discrimination

* Sustain tenancies


* Experience of debt recovery across all tenure types

* Understanding of relevant housing law

* Experience of attending court to present cases in relation to debt recovery

* Knowledge of preparing court application

* Experience of providing a customer focused service

* Experience of negotiating solutions to achieve the objectives of the customer and organisation

* Experience of handling difficult customers and situations in a compassionate and sensitive manner

* Good IT skills and knowledge of Microsoft Office Suite

* Good written and verbal communication skills

* Flexible and prepared to work outside normal office hours on occasion according to the needs of the service

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Joan Collins