Inbound Help desk Administrator

New
  • Location
    Warrington, Cheshire
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £ 24000 - £ 25000 / Year
  • OrganizationType
    Office

Inbound Help desk Administrator


Warrington


Up to £25,000 per annum


Monday - Friday


8:30am-5pm


Full time office based


Due to company growth and, therefore, an increase in workload, Office Angels have a new opportunity to share!


Are you an established administrator with experience working in an office? Do you get a buzz from working in a fast-paced environment? This could be the perfect role for you!


We are working closely with a facilities company based in Warrington, to aid them in finding the ideal candidate to support their inbound help desk team. We are looking for someone who has previous customer service, office administration & call handling experience. The ideal candidate will be enthusiastic, able to work autonomously and, possess exceptional customer services skills.


Duties:



  • Inbound call handling

  • Organising and scheduling engineer's

  • Data entry / Updating company databases & online portal

  • Confirming all scheduled work is completed and ensuing outstanding work is attended to

  • Completing paperwork and updating CRM systems to reflect completed works

  • Overseeing reports and completing invoices

  • Purchase ordering

  • Completing risk assessments

  • Issuing contracts

  • General administrative support for team and engineers

  • Any other ad hoc duties as and when required


The ideal candidate:



  • Customer service & office administration experience

  • Able to multitask

  • Fantastic IT skills including, CRM systems & the entire MS Office suite

  • Excellent communication skills

  • Enthusiastic

  • Thrive in a very fast-paced environment

  • Enjoy a variety of tasks


If you feel you have the required experience for the role, please feel free to make an application today!


Or send your CV ASAP to alison.gray@office-angels.com. You can also call the branch on 0161 832 7600 if you have any queries. Due to the high volume of CVs, we are currently receiving we are unable to reply to each application. If you have not heard from us within 5 days, then unfortunately you have been unsuccessful on this occasion.

Office Angels is an equal opportunity employer




Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alison Gray