HR /Payroll Administrator

Job purpose:

To provide HR administration support to the business that delivers best in class service to its customers by ensuring all documentation produced is accurate and timely and all records are maintained and up to date. To provide first line support for all HR queries, escalate issues where necessary and contribute to maintaining the department's reputation for confidentiality and professionalism.

Key accountabilities

  • Provide first line support for all queries relating to the company's HR policies, processes and procedures and ensure that advice is accurate, consistent and timely. Escalate issues where necessary.

  • Process all HR documentation and correspondence for new starter on-boarding, changes in terms of employment and leavers and ensure that it is accurate and completed on time. Ensure all documents are signed electronically, where possible.

  • Notify the Payroll department of all new starters, employee changes and leavers in a timely manner in line with the payroll processing calendar.

  • Ensure that all employees have provided evidence of their right to work in the UK; follow up, ahead of time on visa expirations where required.

  • Obtain and review employment references for new starters using the company's outsourced reference provider. Highlight potential 'red flag' issues to the HR Manager and relevant Director as required.

  • Provide guidance and support to employees who are planning to take family leave. Advise them of their rights and responsibilities, complete workplace risk assessments, as required and follow up any issues that are identified.

  • Issue documentation relating to the company's pension, childcare voucher and private medical insurance schemes, as required and on a timely basis.

  • Manage the bi-annual Tastecard promotion through liaison with our external provider and ensuring all communication is sent out in a timely manner and accurate information is passed to the payroll and accounts teams.

  • Support the completion of company's annual pay review, including the production of standard letters, changing pay rates on the HR system etc., or as directed by the HR Manager.

  • Ensure all employee files are archived in a timely manner and in line with DPA requirements.

  • Provide administrative support during the operation of the company's disciplinary, capability and grievance procedures, where required, including note taking and drafting of correspondence.

  • Ensure that employee data held on the company's HRIS is current including changes to terms and conditions, performance management and disciplinary interventions and family leave documentation. Ensure all documentation is accurately filed and kept up to date in line with the requirements of the DPA.

  • Work with managers, as required to ensure that all necessary reviews are carried out with employees during their probationary period. Process the related documentation accordingly.

  • Produce monthly and quarterly management information reports accurately and meet relevant deadlines. Send to the HR Manager to agreed timelines for review and distribution.

  • Ensure all processes within the department are mapped. Review and update these on an annual basis or more frequently particularly when processes are changed.

  • Build and maintain effective and productive working relationships with colleagues within the department and across the company.

Complete any other projects or assignments as directed by the HR Manager as may be required from time to time.

Professional skills and experience

An experienced HR or payroll administrator or an administrator who has worked successfully in a high volume, fast paced working environment servicing a multi site business.

Understands HR processes and procedures and an appreciation of the relationship with Payroll.

Efficient and effective administration skills and is experienced in handling complex documentation including the production of contracts.

high level of integrity, is capable of dealing with confidential data and information and maintaining discretion.

Clear and concise communication skills both verbal and written.

IT literate - Word, Excel and preferably experienced in using a relevant HR information systems.


Organised, manages routine processes well, efficient and meets strict deadlines.

Strong attention to detail and pays particular attention to accuracy by routinely checking own work.

Prioritises and multitasks effectively; has a positive 'can do' attitude.

Manages own work effectively and routinely follows through on tasks to completion.

Resilient, maintains work performance during peak periods of workload and manages pressure without losing focus.

Excellent relationship builder; wins trust quickly and maintains it.

Professional with high integrity and operational standards.

Customer focused and understands the need to support colleagues to deliver high service standards.

Contributes to the success of the wider team, is an effective team player and is willing to help others where required.

Strives for continuous improvement and is solutions focused

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Joan Collins