HR Associate *25 days A/L + Free lunch*

  • Location
    Ashford, Kent
  • Category
    HR - HR Advisor
  • Contract Type
  • Salary
    £ 30000 - £ 35000 / Year
  • OrganizationType

Due to internal promotion we're recruiting for an HR Associate for this hugely successful Head office based in Ashford.

You'll be working as part of a passionate and supportive HR team of 4. Please find all the details below:

Job Title: HR Associate

Location: Ashford, Kent

Salary: £30k - £35k DOE

Hours: Monday - Thursday 8:30am - 5pm with 45 minutes for lunch, Friday 8:30am - 4pm with 1 hour for lunch

Hybrid working: Yes once fully trained, 3 days in the office, 2 days working from home


  • 25 days annual leave + Bank holidays, 28 days annual leave after 5 years service

  • Matched pension contribution of 6%

  • 4x Life Assurance

  • Free lunch everyday

  • Easter eggs, Christmas hampers, Yoga classes

As the HR Associate your main duties and tasks would be:

  • Serve as a primary point of contact for questions and issues regarding HR related policies and procedure (i.e. on boarding, benefits and engagement initiatives, staffing, training, separations, transfers, etc.)

  • Answer inbound calls, emails, and provide support to identify, analyse and educate customers on additional informational resources available. Responsible for the administrative activities of HR support involving hiring, dismissals, vacations, leaves, transfers, and the other HR processes. Maintain employee records in a human resources information system (HRIS) so that information is timely, accurate, and secure.

  • Respond to enquiries from managers and external agencies (i.e. government departments) about individual information, without compromising the organisation's standards of privacy and confidentiality. Achieve performance measures and adhere to established Service Level Agreements (SLA).

  • Ensure implementation and utilisation of policies, procedures, and programs dealing with the specific HR activities. Participate and deploy global Smiths HR initiatives and projects to support the achievement of People Operations objectives as well as proactively supporting continuous improvement initiatives in HR areas

  • Ensure accurate and up-to-date employee information within the People Operations team. Design, generate, and distribute queries, reports, and statistical summaries related to HR metrics. Complete data entry and maintenance of relevant HRIS technology. Assist in the coordination of large scale organisational changes and provide both administration and face-to-face support.

  • Ownership of projects on an ad-hoc basis that may often require engagement with a variety of HR teams.

Ideal skills and experience for the position:

  • Relevant working experience in Human Resources environment preferably in HR operations environment.

  • Proactive approach and proven experience in continuous improvement and process ownership.

  • Excellent interpersonal skills and high professional standards for customer service and work quality.

  • Knowledge and experience in technologies, tools and applications, such as ADP products, HRIS systems, Oracle, SAP.

  • Knowledge of concepts and practices within the HR function and compliance requirements.

  • Excellent problem solving skills with high levels of verbal and numerical reasoning.

  • Able to plan and deliver the designated work objectives of the role according to the respective project deadline requirements and SLA's.

  • Ability to work effectively in situations that require sound decision making and may involve confidential or sensitive matters.

  • Ability to effectively present information and respond to questions from employees, managers, clients, customers, and the general public.

  • Manage day to day cases to ensure customer satisfaction.

  • Required to comply with all applicable practices and documentation.

  • Advanced knowledge of Microsoft Office, specially Excel and Word

  • Bachelor's Degree in Human Resources or CIPD Level 3+ preferred, or recognised qualification/certification in Human Resources.

Next steps:

If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company.

Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on 01233 611780 ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nicola Hamley