Helpdesk Coordinator

  • Location
    Manchester, Manchester
  • Category
    Customer Service - Helpdesk
  • Contract Type
  • Salary
    £ 26000 - £ 30000 / Year
  • OrganizationType

Helpdesk Coordinator

Manchester City Centre

£27,000 - £30,000 depending on experience

Hybrid after training

Office Angels are delighted to be recruiting for a Helpdesk Coordinator based in Manchester City Centre.

Duties will include:

  • Log all helpdesk calls

  • Liaise directly with customers via phone, email and face to face

  • Ensuring all health and safety incidents are logged

  • Deal with contractors

  • Keep stakeholders informed of the progress of any issues

  • Escalate issues where necessary

  • Assist with reporting requirements

We are looking for candidates with:

  • Previous experience in a facilities helpdesk role within a corporate environment

  • Ability to work in a fast paced environment and under pressure

  • Excellent customer service skills

  • Friendly, bubbly personality

  • Willingness to go above and beyond for customers

If you are interested and meet the above criteria please send your CV ASAP to or call the branch on 0161 832 7600 if you have any queries. Due to the high volume of CVs we are currently receiving we are unable to reply to each application. If you have not heard from us within 5 days then unfortunately you have been unsuccessful on this occasion.

Office Angels is an equal opportunity employer

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lizzie Kelly