German Speaking - Patient Experience Associate

Patient Experience Associate - German Speaking

OA Executive are currently recruiting for a bi-lingual German and English speaking Patient Experience Associate to join a rapidly growing, start-up medical technology business based in West London.

Based in their open-plan office once COVID restrictions ease, this role boasts the opportunity to join a friendly and driven team in a fast-paced and challenging environment.

Duties include but are not exclusive to the following:

  • Customer service

  • Inbound and Outbound calls

  • Troubleshooting issues

  • Resolving patient enquiries

  • Offering advice on device trouble-shooting

  • Product packaging

  • Dealing with webportal chat enquiries

  • Communicating with sales team

The ideal candidate for this opportunity will be fully fluent in both German and English and capable of conversing in both languages with business fluency. You will be a natural communicator who enjoys dealing with customers, displaying high levels of empathy and patience. A background in a similar industry, in particular within medical technology would be hugely advantageous to your application. Furthermore, you will be IT proficient.

If you have read the above with interest and wish to be considered, please submit your application right away as interviews are being held immediately for this role.

Advertised by OA Executive. Please note that due to a high volume of response OA receive; only successful candidates will be contacted for the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer.

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To speak to a recruitment expert please contact Megan Perry