German Speaking Customer Service Administrator

  • Location
    Wokingham, Berkshire
  • Category
    Admin. Secretarial and PA - Bilingual/Multilingual
  • Contract Type
    Permanent
  • Salary
    £ 24000 - £ 29000 / Year
  • OrganizationType
    Office

Office Angels are currently recruiting for a German Speaking Customer Service Administrator for our client based in Wokingham.



Role: German Speaking Customer Service Administrator



Location: Wokingham



Salary: up to £29,000 per annum



Hours: 7:30am to 3:30pm Monday to Friday



**Due to the nature of this position, this role is office based in Wokingham five days a week**



The Role:




  • Handling customer enquiries from both Germany and the UK by telephone and email

  • Resolving customer queries around pricing, stock and invoicing

  • Managing customer expectations and handling any issues that may arise with delivery/shipping

  • Sales and service order entry

  • Assisting in the warehouse in times of absence/annual leave

  • Assisting with all goods inwards and booking in stock

  • Issuing of stock including recording and checking lot numbers, expiry dates and serial numbers

  • Taking on ad hoc admin duties when required

  • Responsible for courier receipts and collections



The ideal candidate:




  • Fluent in German and English, both written and oral

  • Previous customer service experience is beneficial

  • Team player

  • Excellent telephone manner

  • Passionate about providing first class customer service

  • Flexible



If you are interested in this position, please send your CV to Morgan Lay at morgan.lay@office-angels.com or alternatively please apply online.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Morgan Lay